Privacy Policy

At Lynoey, we are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: December 2024

Welcome to Lynoey

Lynoey is a specialized OEM/ODM manufacturer of custom textile hair accessories. We are committed to creating beautiful, high-quality products while maintaining the highest standards of privacy protection for our clients and partners.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for custom manufacturing solutions.

1 Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and contact information
  • Company information and business details
  • Product specifications and design requirements
  • Payment and billing information

Technical Information

We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and usage patterns to improve our services and user experience.

2 How We Use Your Information

Business Operations

  • Process and fulfill custom orders
  • Provide customer support
  • Communicate project updates

Service Improvement

  • Enhance our manufacturing processes
  • Develop new product offerings
  • Analyze market trends

3 Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

Trusted partners who assist in our operations

Legal Requirements

When required by law or legal process

Business Transfers

In connection with mergers or acquisitions

Protection of Rights

To protect our rights and safety

4 Data Security

Protecting Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL

Encryption

Data encrypted in transit and at rest

24/7

Monitoring

Continuous security monitoring

ISO

Compliance

Industry standard compliance

5 Your Privacy Rights

Access & Control

  • Access your personal information
  • Request corrections or updates
  • Delete your information
  • Opt-out of communications

Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used format.

Contact Our Privacy Team

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please don't hesitate to contact us.

Get in Touch

+852 95302037

Response Time

We typically respond to privacy-related inquiries within 2-3 business days and will address your request within 30 days as required by applicable law.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Last updated: December 2024